ABOUT US

We're on a mission to make
commerce as easy as a conversation

buildecomstore was built for one reason: businesses in India needed a simpler way to sell, support, and grow on the platform their customers already live in — WhatsApp.

WHO WE ARE

A team obsessed with helping businesses grow

We are a team of engineers, AI specialists, designers, and automation experts passionate about transforming the way businesses connect with their customers. As customer expectations evolved, we saw businesses relying on multiple disconnected tools for messaging, sales, marketing, support, and CRM—making customer communication slower and harder to manage.

That's why we built a unified platform powered by the Official WhatsApp Business API and AI Automation. From AI-powered chatbots and intelligent sales agents to CRM integrations, marketing automation, shared inboxes, and analytics, everything works together in one seamless platform.

Today, businesses across manufacturing, healthcare, education, retail, real estate, eCommerce, finance, hospitality, and professional services trust our platform to automate conversations, generate qualified leads, deliver exceptional customer support, and build stronger customer relationships—while keeping every interaction personal, fast, and meaningful.

buildecomstore team at work

Our Mission

Empowering businesses through conversation.

To empower businesses of every size with the Official WhatsApp Business API and AI-powered automation, enabling them to automate customer conversations, accelerate sales, deliver exceptional support, and build lasting customer relationships—all through one intelligent platform.

Our Vision

The world's most trusted AI communication platform.

To become the world's most trusted AI-powered WhatsApp Business Platform, where every business can engage customers through intelligent conversations, seamless automation, and personalized experiences that feel as natural as chatting with a trusted friend.

OUR VALUES

What we stand for

The principles that drive how we build, operate, and partner with you.

01

Customer First

Every decision starts with what makes the customer's experience better, faster, and more human. We obsess over the end-user.

02

Trust & Transparency

We build on Meta's official infrastructure and keep pricing and policies transparent.

03

Move Fast, Stay Simple

Powerful doesn't mean complicated. We obsess over making automation easy.

04

Partnership, Not Just Software

We see ourselves as an extension of our customers' teams, not just a tool.

05

Constant Improvement

We ship, listen, and iterate. Our platform gets better because of customer feedback.

06

Built for India

Local pricing, local support, and features shaped around Indian businesses.

Built for growing teams that care about results.

500+

Businesses Trust Us

1M+

Conversations Automated

24/7

Support & Reliability

98%

Customer Satisfaction