TRANSPARENT COMMERCIAL PLANS
Choose a plan for your workflow. Compare available plans based on users, supported features, automation needs and business requirements. Software subscription fees, eligible Meta messaging charges and optional setup services are clearly separated.
Not sure which plan fits? Share your monthly message volume, number of agents and required integrations. We will help you work out a realistic estimate.
You may need WhatsApp broadcasts and a shared inbox. Or perhaps customers ask for prices in your Instagram comments and you want automatic replies. BuildEcomStore helps you choose workflows based on what your business actually handles each day.
Handle enquiries, follow-ups and customer communication
Connect your business number and approved WhatsApp messaging workflows
Answer relevant customer questions and qualify leads
Reply to eligible comments and DMs with rule-based automations
SUBSCRIPTION TIERS
Select the right capability tier for your current team and scaling timeline.
Best for: Small teams beginning automation
Best for: Growing teams using marketing and automation
Best for: Advanced multi-team workflows
CORE PLATFORM CAPABILITIES
Every subscription includes foundational capabilities to run compliant, high-converting customer conversations without hidden barriers.
Plan, segment and send compliant WhatsApp campaigns using approved templates and customer consent. Track responses and continue chats in a shared team inbox.
Use approved business knowledge to answer FAQs, qualify incoming buyers and guide shoppers towards products. Smoothly hand off complex issues to your team.
Turn public Reel and post comments into private sales conversations. Set keyword triggers for sending catalogue links, sharing product info and collecting enquiries.
Keep conversations organized across departments. Assign incoming leads, manage customer history and connect supported business workflows and order tools.
Understanding transparent billing boundaries to avoid surprises after launch.
Buyer guidance: Ask for a quote listing (1) software subscription, (2) Meta charges, (3) AI or usage extras, (4) setup and integration fees and (5) taxes. This prevents surprises after launch.
WhatsApp Business Platform fees are not the same as your BuildEcomStore subscription. Meta determines charges using message categories and the recipient’s market, with conditions and allowances that may affect billing. Business messaging rates can change. The most accurate amount comes from Meta’s current official rate card and your actual delivery profile.
Marketing messages are used for offers and promotional outreach. Utility messages cover qualifying transactional updates. Authentication messages are used for verification. Service replies and free-entry scenarios can have different conditions. Do not assume that every customer conversation costs the same.
Read Meta’s current official pricing documentation →Suppose you plan to send 5,000 promotional templates and 2,000 order updates to customers in India each month. Your message estimate is based on category-specific Meta rates for delivered, chargeable messages, not simply the number you schedule. Add your BuildEcomStore plan, any AI usage, setup costs and applicable taxes. Exact costs must be recalculated with the current rate card and confirmed commercial terms.
Get a Pricing Estimate for My BusinessINTERACTIVE CALCULATOR
How many people do you message each month? How many agents are on your team? Do you need AI chat, Instagram comment automation, or eCommerce integrations? Build an indicative budget in under a minute.
Practical scenario-based guidance to help you pick the right starting setup.
Start with the conversations you repeatedly handle — opening hours, product questions, appointment enquiries or order updates. Choose a plan based on monthly volume, essential automations and who on your team needs access.
Look closely at abandoned-cart messaging eligibility, order notification workflows, store integration, marketing consent and customer support coverage. Don’t compare only the monthly subscription; compare expected message charges and required integrations.
Your priorities may be shared inboxes, lead ownership, qualified enquiry routing, reporting and AI-assisted responses. Check agent limits, admin controls, workflows and the handover process before upgrading.
Tell us what customers ask most frequently and which channels you use. We can walk through a relevant demo and provide a quote showing platform, messaging and implementation costs separately.
FREQUENTLY ASKED QUESTIONS
The total can include your software subscription, applicable Meta WhatsApp messaging charges, AI usage, optional implementation fees and taxes. Ask for a quote based on your message volume, use cases and number of team members.
BuildEcomStore software fees and Meta WhatsApp Business Platform messaging fees are distinct cost components. Your final quotation should explain how each is billed and whether any messaging allowance is included.
Access, onboarding and messaging costs depend on how your chosen provider and Meta pricing apply to your use case. Some qualifying messages may be free under specific conditions. A software subscription or setup fee can still apply.
Meta pricing depends on the destination market, category, and current rate schedule. Marketing templates are priced differently from utility and authentication messages. Check Meta's official live rate card before estimating campaigns.
Not necessarily. They use different platform capabilities and billing structures. Compare BuildEcomStore's plan inclusions separately; WhatsApp Meta template fees should not be assumed to apply to Instagram DMs.
Availability and usage allowances depend on the selected plan. Check the approved plan comparison for AI access, included credits, overage fees and human handover.
Confirm the available upgrades, billing adjustments and plan limits with the BuildEcomStore team before purchase. The plan cards should show a clear upgrade path where supported.
Standard onboarding and custom work may be billed differently. Request a breakdown for number migration, store connection, CRM integration, training and custom workflow development.
Ask for the currently available demo or trial terms. Trial duration, eligible features and any messaging costs should be stated clearly before registration.
Share your expected monthly message volumes by use case, audience country, number of team members, required integrations, AI requirements and whether you need WhatsApp, Instagram or both.